FAQ / Frequently Asked Questions
At Helen Maid Cleaning Services, we understand that you may have some questions about our services. Here are some commonly asked questions to help address any concerns you may have. Learn about our scheduling process, types of cleaning services offered, insurance coverage, and more. Contact us for any other inquiries!
AED 30 Per Hour without Cleaning Materials, AED 40 Per Hour with Cleaning Materials. Minimum 3 Hour Booking.
AED 25 Per Hour without Cleaning Materials, AED 35 Per Hour with Cleaning Materials. Minimum 5 Hour Booking.
At Helen Maid Cleaning Services, we offer a wide range of cleaning services to cater to the needs of both residential and commercial clients. Our services include house cleaning, residential cleaning, commercial cleaning, and office cleaning. Whether you need a one-time deep cleaning or regular maintenance cleaning, our professional team is here to help.
The frequency of cleaning services depends on various factors such as the size of your home or office, the number of occupants, and your personal preferences. For residential cleaning, we recommend scheduling a cleaning service at least once a week or every two weeks to maintain a clean and healthy living environment. For commercial cleaning, the frequency can vary depending on the nature of your business and the level of foot traffic.
Yes, we prioritize the safety of our clients and the environment. We use eco-friendly cleaning products that are non-toxic and safe for use around children and pets. Our cleaning products are also effective in removing dirt, stains, and germs without leaving any harmful residues behind.
No, you don’t need to provide any cleaning supplies. Our professional cleaners come fully equipped with all the necessary cleaning tools and supplies but for that you need to pay extra. However, if you have any specific preferences or requirements, feel free to let us know, and we will do our best to accommodate them.
The duration of the cleaning service depends on various factors such as the size of the space, the level of cleaning required, and the number of cleaners assigned to the job. For a standard residential cleaning, it usually takes 2 to 4 hours. For larger homes or offices, it may take longer. Rest assured, our team will work efficiently to complete the cleaning service in a timely manner without compromising on quality.
Scheduling a cleaning service with Helen Maid Cleaning Services is easy. You can either give us a call or fill out the online booking form on our website. Our friendly customer service team will assist you in selecting the appropriate cleaning service and finding a convenient time slot that fits your schedule. We strive to provide a hassle-free booking process for our clients.
We understand that plans can change. If you need to cancel or reschedule a cleaning appointment, please let us know at least 24 hours in advance to avoid any cancellation fees.
If you have any other questions or would like to learn more about our services, feel free to contact us. Our friendly customer service team is here to assist you!